Agenda and minutes

Venue: Hendon Town Hall, The Burroughs, London NW4 4BQ. View directions

Contact: Paul Frost - 0208 359 2205  Email: Paul.Frost@Barnet.gov.uk

Note: Public Questions and Comments must be submitted by 10am on the third working day before the meeting. The deadline for this meeting is 10am on Monday 20 March. 

Items
No. Item

1.

Minutes of last meeting pdf icon PDF 60 KB

2.

Disclosable Pecuniary interests and Non Pecuniary interests

3.

Absence of Members

4.

Public Question and Comments (if any)

5.

Report of the Monitoring Officer (if any)

6.

Members' Items (if any)

7.

Pension Administration Report pdf icon PDF 240 KB

    Additional documents:

    Minutes:

    Paul James (Director of Resources Capita) introduced the report to the Committee and notified Members that any comments or recommendations would be implemented where possible.

     

    Mr Ross requested that the data included in future reports be presented in a more transparent way, with totals of data being included and more information about what the numbers relate to. Mr Evans agreed and asked that the table show comparisons between Barnet’s scheme and a normal SLA scheme.

    Mr Rida asked whether the current process could be streamlined. Mr James said that streamlining is an on-going process and they will continue to commit to improving this.

     

    Mr James informed the Committee that a formal communications strategy was being drawn up and would be brought back for the Committee. The Chairman asked that a report on this be brought to a future committee meeting and added to the forward work programme. The Chairman said that he felt that whilst as much should be done electronically as possible, it was important to recognise that there will be some people that cannot be targeted electronically, so these individuals must also be kept in mind.

     

    Mr Evans commented on the lack of data in relation to complaints and asked what the numbers of complaints were. Mr James said he would provide statistics on this and a comparison to other Local Authorities in a future report, but there had been no increase in complaints.

     

    Mr Savla enquired what the threshold for ‘significant amounts’ in respect of benefit statements was. Mr James said he was not sure of the exact figure but it was a small amount.  Mr Savla also asked how the risk of those that migrate abroad is managed. Mr James stated Capita have a life certification scheme each year to check that those who have moved abroad are still alive and entitled to recite of a pension. He said data on this would also be included in a future report.

     

    Mr Evans requested that Members of the Committee be provided with visibility of performance indicators. Mr James agreed that this could be provided.

     

    RESOLVED – That the Committee noted and made comments on the report.

     

8.

Committee Work programme pdf icon PDF 162 KB

9.

Any item(s) the Chairman decides are urgent

    Minutes:

    The Chairman announced that Iain Millar would be leaving Barnet and that this was his last meeting. He thanked Iain for all the support he has given to the Board.

     

    The Chairman announced that he would become Mayor on the 23rd May and that membership of Committees would be finalised after Annual Council.